Highly Trained Restoration Specialists

The Christodoulides name has become synonymous in the Niagara Falls region with help and aid. From our owner Chris’ father, Dr. John working in the City of Niagara Falls for decades as a urologist, to the passion that Chris brings to residential and commercial restoration, helping people is something of a family trait. This same sense of family and being a good neighbor drives the recovery work that we do for properties following water, fire, mold, flood, storm, and even biohazard loss. We know how devastating and stressful these situations can be, so we work to make it right as quickly as we can.

Highly Trained and Certified Specialists in the Restoration Industry

Apart from being Faster To Any Size Disaster, our technicians also have extensive training and knowledge in their respective niches of the restoration industry. Through accreditations from organizations such as the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the American Bio Recovery Association (ABRA), and the National Duct Cleaning Association (NDCA), we have experienced technicians that can help in almost every way to make loss incidents “Like it never even happened.”

IICRC Training and Certification


The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Initial Franchise Training

A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation


All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Continuing Education Classes

SERVPRO of North Niagara County offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)